Privacy

Last Updated: 29th January 2025

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

a. Personal Information

When you interact with our website, make a purchase, book an event, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (handled securely by third-party payment processors)
  • Any other information you voluntarily provide

b. Non-Personal Information

We may collect non-personal information that cannot be used to identify you, such as:

  • Browser type and version
  • Operating system
  • Referring website
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on those pages

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site, analyse site performance, and personalise content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To process your orders, manage event bookings, and deliver services related to meditation and the Alexander Technique.
  • To Communicate with You: To send you important updates, respond to your enquiries, and provide customer support.
  • To Improve Our Services: To analyse data on how our services are used and improve the quality and performance of our offerings.
  • Marketing: To send you promotional materials, newsletters, and information about upcoming events or services, with your consent.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, event management, and website hosting. These providers are required to maintain the confidentiality of your information.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a sale, merger, or transfer of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.
  • Objection: You can object to the processing of your personal information under certain circumstances.
  • Withdraw Consent: If we process your information based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Your Email Address].

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or the content of these sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

SBC Lodge Lapland
Kardis 200
984 92 Pajala
Lapland
Sweden